COVID 19 Measures

Due to the COVID19 circuit breaker as enforced by the Singapore Government, the Sunday Staples’s office and warehouse teams will be working from home every Tuesday and Thursday moving ahead. 

We seek your kind understanding and patience during this difficult period as we do our best to be safe yet keep you our customers happy! 

 

Follow our instagram @sundaystaples for the latest updates on stocks and new arrivals!


Local Doorstep Courier Delivery 

One item  5 SGD  *5-7 working days
Two items 8 SGD

*5-7 working days

$60 and above Free Shipping *5-7 working days
Reshipment for one item 6 SGD *5-7 working days
Next Day Delivery (one item)
Temporarily suspended
8 SGD 1 working day 
(Order placed by 1pm)
Next Day Delivery (two items and above)
Temporarily suspended
9 SGD

1 working day 
(Order placed by 1pm)

*Slight delays due to COVID-19 work from home measures

Kindly understand that footwear are bulkier and heavier than usual/ most online parcels, weighing approx 500-700g per box, therefore the volumetric weight and cost is slightly higher than usual online shipping parcels.

In Stock Items Delivery

- Send Order Confirmation Email  Same Day
- Process and Pack Order(s)
- Arrange for Pick Up
- Send Shipping Confirmation Email 
1-3 Working Days
- Item is picked up 
- Send Shipping Email with Tracking Number 
- Out for Delivery 
2-3 Working Days

 

Next Day Delivery (temporarily suspended) 
*Order must be placed by 1pm*

- Send Order Confirmation Email  (Order must be placed by 1pm)
Same day
- Process and Pack Order(s)
- Arrange for Pick Up
- Send Shipping Confirmation Email 
Same day
- Item is picked up 
- Send Shipping Email with Tracking Number 
- Out for Delivery 
Next day


Backorder Items Delivery

- Send Order Confirmation Email Same Day
- Manufacture and Ship Backorder Stocks 4-6 weeks

(Please refer to the Backorder status page)
- Backorder Stocks Arrive
- Process and Pack Order(s)
- Arrange for Pick Up
- Send Shipping Confirmation Email
2-3 Working Days
- Item is picked up 
- Send Shipping Email with Tracking Number 
- Out for Delivery 
2-3 Working Days


All orders will be shipped from Monday to Friday, excluding Public Holidays. 

All instock item purchased with Backorder items will be mailed out together when the BO/PO items arrive.

Ship my instock item first

Your instock item(s) will be shipped first if your order includes a Backorder item at $5 for two deliveries. 

Incomplete/ incorrect address input

Kindly check your shipping address thoroughly and ensure that your unit number was included. Addresses can only be amended 24 hours via email to support@sundaystaples.com after the order has been placed. 

If the item has already been dispatched: 

item is rejected and returned to warehouse Customer to top up for reshipment 
item is lost Sunday Staples is not responsible


Malaysia Delivery 
 

DHL Express   DHL E-Commerce
3 working days delivery 10-15 working days delivery
13-20 SGD per shipment* 5-7 SGD per shipment*

*Depending on parcel weight
** All Malaysia DHL E-Commerce parcels are expected to be delayed by 3-4 weeks on top of the original 10-15 days delivery time due to Malaysia's lockdown. Should the lockdown be extended, delivery times will be extended as well. We strongly advise customers to opt for DHL Express or top up to switch to DHL Express. 

Indonesia Delivery 

DHL Express   DHL E-Commerce
3 working days delivery 10-15 working days delivery
11-20 SGD per shipment* 7.50 SGD per shipment*
*Depending on parcel weight

**All Indonesia DHL E-commerce parcels are expected to be delayed by 3-4 weeks on top of the original 10-15 days delivery time due to the current COVID19 situation. We strongly advise customers to opt for DHL express or top up to switch to DHL Express. 
 
International Delivery 

 DHL E-Commerce
10-15 working days delivery
20-50 SGD per shipment, depending on parcel weight

 **DHL E-commerce parcels are expected to be delayed by 3-4 weeks on top of the original 10-15 days delivery time due to the current COVID19 situation. We strongly advise customers to opt for DHL express or top up to switch to DHL Express. 
 

Return address: 101 Eunos Ave 3, TSL #06-07B, Singapore 409835