Shipping Policy

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Order Fulfilment

Orders will be processed for shipping within 2-3 working days. Our warehouse operates on Monday to Friday, 10am to 6pm. Please note that there may be expected delays during peak and sale periods.


Local Doorstep Courier Delivery 

One item 

5 SGD 

*2-4 working days

Two items

8 SGD

*2-4 working days

$60 and above

Free Shipping

*2-4 working days

Reshipment for one item

6 SGD

*2-4 working days


Kindly understand that footwear are bulkier and heavier than usual/ most online parcels, weighing approx 500-700g per box, therefore the volumetric weight and cost is slightly higher than usual online shipping parcels.

In Stock Items Delivery

- Send Order Confirmation Email  Same Day
- Process and Pack Order(s)
- Arrange for Pick Up
- Send Shipping Confirmation Email 
1-3 Working Days
- Item is picked up 
- Send Shipping Email with Tracking Number 
- Out for Delivery 
2-3 Working Days

 

Incomplete/ incorrect address input

Kindly check your shipping address thoroughly and ensure that your unit number was included. Addresses can only be amended 24 hours via email to support@sundaystaples.com after the order has been placed. 

If the item has already been dispatched: 

item is rejected and returned to warehouse: Customer to top up for reshipment 
item is lost: Sunday Staples is not responsible


Malaysia Delivery 
 

DHL Express 
(Direct delivery)

3-5 working
days delivery

13-24 SGD
per shipment*
(Duties/Taxes not included)
Tracking here: 

DHL Express

DHL E-Commerce
(Using POS Malaysia last mile delivery)

10-15 working
days delivery
8-13 SGD
per shipment*
(Duties/Taxes not included)
Tracking here:

17 Track

*Depending on parcel weight


Indonesia Delivery 

 DHL Express 
(Direct delivery)
 3-5 working
days delivery
17-26 SGD
per shipment*
(Duties/Taxes not included)

Tracking here: 
DHL Express

DHL E-Commerce
(Using Indo local Postal Service last mile delivery) 

10-15 working
days delivery
25 SGD
per shipment*
(Duties/Taxes not included)
Tracking here:
17 Track
*Depending on parcel weight



International Shipping 

DHL E-Commerce
(using local postal service last mile delivery)
8-15 working days delivery
30-60 SGD per shipment, depending on parcel weight
(Duties/Taxes not included)
Tracking here: 17 Track

 

What are Duties and Taxes:

Customs charges may apply depending on your country. International shipments are subject to customs duties - taxes imposed on goods when transported across international borders.

Customs duties protect each country's economy, residents, jobs, environment, etc., by controlling the flow of goods, especially restrictive and prohibited goods, into and out of the country.
 

Return address: 101 Eunos Ave 3, TSL Holdings #06-01/02, Singapore 409835